List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:
lead effective workplace relationships on at least four occasions with different individuals or groups.
In the course of the above, the candidate must:
access and analyse information required to achieve planned outcomes
collaborate with work team to develop and implement a work task strategy
apply techniques for resolving problems and conflicts, and dealing with poor performance according to organisational and legislative requirements
monitor and communicate work progress to relevant internal and external stakeholders
seek and review feedback to improve workplace leadership.
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
considerations for communicating information including audience cultural and social diversity
consultation processes including internal and external sources of consultees
impacts of relationships, cultural and social environment, in supporting or hindering the achievement of planned outcomes
techniques for developing positive work relationships and building trust and confidence in a team, including:
interpersonal styles
communications
consultation
cultural and social sensitivity
networking
impact of legislation and organisational policies on workplace relationships
techniques for communicating information and ideas to a range of stakeholders
common methods to resolve workplace conflict
common methods to manage poor work performance
common methods to monitor, analyse and improve work relationships.
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
legislation, regulations, standards and codes relevant to performance evidence
workplace documentation and resources
interaction with others.
Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.